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Shipping and Return Policies!

Jan 31, 2013 12:00 am

Bitsy had a great tip on how to save on shipping this week - returning items that you bought online to your local store. Simply buy enough online to qualify for free shipping, and then return what you don't want at your local branch. I love doing this; it also means that I get to skip the crowds, and always find the size or item that I need without any stress. Here's a list of popular store's shipping requirements for free shipping, and their return policies to help you out!


Shipping - Spend $50 on qualifying items to get free shipping. And remember that REDcard holder get free shipping on everything with no minimum purchase!
Refunds/Exchanges - Most unopened items in new condition returned within 90 days will receive a refund or exchange. Some items have a modified return policy that is less than 90 days (check under item details online). REDcard holders receive an additional 30 days to return most items.

Shipping - Free shipping on eligible items for orders of $45 and up. Look for the homefree logo when shopping online (more than 100 000 items).
Refunds/Exchanges -  Items purchased on may be returned either to a store or by mail within 90 days of receiving them. (This only applies to items sold and shipped by It does not apply to Marketplace items.) When you return an item without a receipt, you have the option of receiving a cash refund (for purchases under $25), a Gift Card for the amount of the purchase (for purchases over $25) or making an even exchange for the product. We also follow any manufacturer's warranties. You can make up to three No Receipt returns within a 45 day period.



- Free shipping on orders of $59 or more.
Refunds/Exchanges - An original receipt /email confirmation dated within 30 days of the original date of purchase is required for all returns and exchanges of air conditioners, gas powered equipment, and jewelry and watches. All other items can be returned or exchanged  within 90 days of the original date of purchase.  Returns without a receipt /email confirmation will not be accepted. Sears items may be returned to a full line Sears store.


Shipping: Free shipping on orders $99 and up.
Refunds/Exchanges: Items may be returned or exchanged at any time by any Store Sales Associate. You will need the accompanying invoice that came with your order.



Shipping - DSW Rewards Members get free standard shipping on orders of $35 or more. Enter code SHIPR at checkout. DSW Premier Rewards Members get free next day Shipping on any order
Refunds/Exchanges - Unworn items can be returned for free within 60 days to a DSW store. Exchanges are free whether shipped or in-store. Returns shipped back cost $8.50. Luxury jewelry and watches must be returned to—they cannot be returned to a DSW store. Returns or exchanges of any item after 60 days will receive store credit.

Bed Bath & Beyond:
Shipping - Thousands of items qualify for free shipping and are marked as such. Standard shipping on everything else starts at $5.99 for purchases up to $25.
Refunds/Exchanges - Items can be returned or exchanged at any store nationwide. The original packing invoice and the credit card used for purchase is needed. Without the original packing invoice and your credit card, you may receive an exchange or merchandise credit. Purchases using a Gift Card will be refunded as a merchandise credit. No time window is given.




Victoria's Secret:
Shipping - There is no free shipping offered, but shipping starts at $5.99, for purchases up to $25. Check the Sale & Specials tab for current promotions.
Refunds/Exchanges - Items can be returned or exchanged within 90 days. Items returned after 90 days may be refunded in the form of a merchandise card.

Old Navy/GAP/Banana Republic:
- Free shipping on orders over $50
Refunds/Exchanges - Free refunds and exchanges when using their prepaid shipping label, or in store.


Century 21 (for those in the NY/NJ area):
Shipping - Free shipping on orders $75 and over
Refunds/Exchanges - Items may be returned within 30 days of purchase. You must present the original Packing List at the time of return.

Do you have a favorite store not listed above? Tell us about it in the comments below!

shipping, free shipping, returns, exchanges, return policy, Kmart, Walmart, Target, Bed Bath & Beyond, Macy's, DSW, Victoria's Secret, Old Navy, GAP, Banana Republic, Century 21, online shopping

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